Akorri introduces their BalancePoint 1.5 management software and ties it to the rising virtualization market. The company hopes their new software will help accelerate consolidation by improving ...

Application service provider (ASP) USinternetworking Inc. is expanding its service-level agreements (SLA) to guarantee an application’s actual performance, as opposed to its simple delivery. Analysts ...

Verizon Communications’ Business unit has expanded its service-level agreement (SLA) options, allowing customers to invoke their SLAs on the last mile of their network connection, even in cases where ...

Rather than send a page or e-mail to a service provider when a violation or problem occurs, the software monitor sets parameters for network and application performance and alerts the service provider ...