For more than 20 years — and after working with more than 10,000 participants who attended my Kaizen workshops — I’ve refined a simple yet powerful tool that makes problem-solving useful for everyone.

A collection of articles and PowerPoint presentations that provide new improvers (people interested in problem solving and process improvement) with an introduction to the problem solving framework ...

In this article, we will talk about how you can create a fishbone diagram in a Word document. A Fishbone diagram aka Ishikawa Diagram aka Cause and Effect Diagram is used for brainstorming and ...