So, you’ve got an interview for a call center job, but maybe you’re thinking, ‘I’ve never worked in a call center before, ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Have you ever been left speechless at a job interview because ...

Using STAR helps you tell a clear, concise, and impactful story about your skills and experiences. It’s a great tool to ...