The notion of a configuration management database (CMDB) is becoming a core area of interest for the industry as it represents the coming together of two key requirements: the architectural ...

Having written in more than one column that a CMDB is not a tree but a landscape and that a CMDB is not a “thing” – I feel compelled to revisit this discussion. No, I don’t intend to change my mind or ...

In today's world, it is not possible to grow your business without investing in IT services. And if you think that IT services means just your internal computer network, you are quite mistaken. IT ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

In the Star Trek universe, a master systems display (MSD) is the screen that appears behind Worf in “The Next Generation,” in the table in main engineering where Geordi La Forge hangs out, and in many ...

If yours is like most IT organizations today, improving the quality of services that IT delivers to the business has become your mantra. As a result, you may be turning to business service management ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Novell added a major piece to its data center management ...