♦ UPDATE: Learn about companies that are applying this timeless advice today. A version of this article appeared in the July–August 2008 issue of Harvard Business Review. James L. Heskett is a Baker ...

Use points and miles to shave a little bit off the cost of first class on international flights. Many or all of the products on this page are from partners who compensate us when you click to or take ...

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The fast-food giant unveils its "McValue 2.0" strategy, with affordable breakfast and McNugget deals as franchisees align on fixing the chain's affordability gap. Papa John's stock surges 15% as ...