Why Email Response Time Is The Best Customer Service KPI
Speed of response makes a strong and lasting impression on sales prospects as well as customers. Here's how to treat email ...
unite10h
Alex Ovcharov, Founder & CEO of Wayvee Analytics – Interview Series
Alex Ovcharov is the founder and CEO of Wayvee Analytics, a real-time customer satisfaction and engagement monitoring ...
Torque News12h
Subaru Vs. Toyota - New Car Buyers Say Subaru’s Sales Process Is Far Better Than Toyota, Which Ranked Near Last
How is Subaru doing with customer satisfaction? Buyers of the Crosstrek, Forester, Outback, and other new models score higher ...
The Rise And Fall Of NPS As A B2B Customer Experience Metric
We’ll explore why NPS is often misaligned with B2B needs and why B2B organizations need to look beyond NPS for a deeper ...
Free Malaysia Today on MSN2d
MCMC cites U Mobile’s performance, customer satisfaction in 5G selection
U Mobile Sdn Bhd was selected to roll out the nation’s second 5G network due to its record of greater customer satisfaction and fewer complaints, among others, said the Malaysian Communications and ...
MotorBiscuit on MSN3d
The Best Chevrolet Equinox Years With High Owner Satisfaction
The Chevrolet Equinox launched in 2005 and quickly gained traction in the U.S. market as a go-to compact SUV. Known for its ...