The customer and her husband visited Evergy’s Connect Center before making any payment and found that their balance was $0. While the customers were at the center, the scammer called again ...

Updated 8:45 p.m.: Towne West Square has made a payment on its electric bill and the “disconnection process (has been) cancelled,” Evergy spokesperson Gina Penzig said Wednesday evening.

"Evergy notified businesses and posted the disconnect notice on Sunday, and power was disconnected Monday morning," the Evergy statement said. "Payment was received, and power is being restored ...

Evergy says they still have funds available in their Low Income Energy Assistance Program and they also have other options such as payment plans and energy saving kits that can teach you how to ...