When faced with a challenge or problem, one of the best first steps in solving - even before you start thinking-up possible solutions - is to examine and restate the problem. As Morgan D. Jones writes ...

SHANICE'S MUM:Shanice, we went to a lot of effort to get you into that school, don’t let all that be for nothing. First impression is the last impression. SHANICE:Mum, it's early you know. SHANICE'S ...