Data and AI expert at Noesis, Luís Filipe Gonçalves explains how process mining integrated with AI insights gives companies ...

Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today.

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

Discover how Bhanu Devaguptapu's pioneering work in CRM transformation and Salesforce implementation has driven impactful ...

Promises to improve Americans' personal finances paved Donald Trump's road back to the White House. But will the Trump 2.0 ...

In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

New AI tools from Microsoft, Google, Intuit and Salesforce are going to help businesses move beyond generative AI to real AI.

Left Main REI, a pioneering real estate technology company, has announced a major investment round backed by Charlotte Angel Fund, the owners of BatchService, and other key investors. This funding ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

Salesforce is a leading cloud-based CRM platform revolutionizing business operations through customer-centric solutions. With recent advancements like TrailheadIQ for accessible learning and Apex ...

reinforcing its dominance with over 80% market share in pharmaceutical CRM. The transition to Veeva’s internally developed platform is anticipated to enhance customer value through innovative ...