A love-hate relationship that now spans generations is still the driving force that keeps the tool a focal point across ...

Kustomer, the Intelligent customer experience platform, today announced the launch of Data Explorer, a new reporting experience that lets CX leaders ask questions in natural language and get instant ...

I've covered Microsoft for decades, but even I was confused by the different versions of its AI. At Ignite, I asked execs to ...

OpenAI launched a new instant checkout feature that lets users buy products suggested by ChatGPT without leaving the app.

Here's a step-by-step guide that Brendan can follow to effectively summarize all unpaid customer balances: This is the ...