Now more than ever, state and local government agencies need ways to streamline processes and improve operations. Fortunately ...

ECP Accelerates Realization of Value while Establishing AI-Driven Digital Twins Arlington, Virginia--(Newsfile Corp. - March ...

CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced that Cole, Scott, and ...

One must-have tool is the best ITSM software, which allows firms to manage IT services more effectively and efficiently. Choosing the best ITSM software may transform your company’s operations ...

There are more than 400 IT service management tools (ITSM) products in the market, although ServiceNow, BMC and Ivanti combined for 70 percent of the global market share in 2019, according to ...

The future of enterprise software is not just automation. It is intelligence,” says Aditya Chandorkar, the Technical Product ...

Enterprise Service management is a framework or set of principles that lays out practices for any IT organisations to build, ...

Jira first launched in 2002 as a simple bug-tracking and project management tool for teams, but over the years, it has evolved into a powerful IT service management (ITSM) platform. Now, Atlassian is ...

ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ...

The certification and inclusion of ManageEngine as a Silver-tier member in PeopleCert's ATV program validates ManageEngine's efforts towards building an ITSM platform aligned with industry ...