This time, let's put Writing Tools to work on a Philip Michaels original — in this case, a letter to Santa Claus where I ...

Bullet points and bold type aren't always your friends for business communication. Whether you're writing for coworkers or clients, follow these tips to ensure that everyone is on the same page.

In fact, GenAI writing tools fall short in the exact areas where many of my clients are trying to improve: their output is wordy, their prose often sounds unnatural, and they don’t strategize well.