KFC® is cooking up something big. As fierce competition continues in the fried chicken wars, KFC—with 75 years of fried chicken legacy—is entering its comeback era and making KFC impossible to resist.

Chick-fil-A tops the ACSI report for a record 11th year, scoring highest in fast food customer satisfaction. See how other chains ranked in 2025.

Chick-fil-A tops the ACSI report for a record 11th year, scoring highest in fast food customer satisfaction. See how other chains ranked in 2025.

Chick-fil-A tops the ACSI report for a record 11th year, scoring highest in fast food customer satisfaction. See how other chains ranked in 2025.

At its core is KFC Listens, a single platform connecting customer and employee feedback across 30,000 restaurants, reshaping how one of the world’s largest quick-service restaurant operates.

The program is designed to collect data from a range of sources, disseminate findings across the company and coordinate teams to solve customer pain points, KFC COO Rob Swain said.

New UK customer satisfaction rankings revealed: Timpson tops the table while service failures cost UK economy £7.3 billion monthly The latest UK Customer Satisfaction Index (UKCSI) report highlights a ...

Customer ratings can make or break the business for many companies, whether in the food sector, travel, or any other. These ratings are taken quite seriously. Customer evaluations on TripAdvisor ...