Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Salesforce Inc. (NYSE:CRM) is one of the 11 best debt-free stocks to invest in right now. In a sign of strong traction, the ...

We came across a bullish thesis on Salesforce on Summit Stocks’s Substack. As of 1st July, Salesforce’s share was trading at ...

Marc Benioff has made Salesforce 'Customer Zero' in exemplifying the Digital Labor concept. Here's how it's working in ...

News: Cognizant launches Agent Foundry to help enterprises design, deploy, and scale AI agents across workflows, enabling ...

The development from on-premises software to SaaS was a game-changer, but AI agents are writing the next chapter in the story ...

Marc Benioff says Salesforce’s 9,000 A.I. agents now match humans in output and will transform hiring across industries.

Like many other AI agents -- an often more capable and autonomous assistant, compared to a chatbot -- Zoom's newly upgraded ...

The retail transformation sees AGL switching its customer relationship management system from SAP to Salesforce, and adopting ...

AIonOS's acquisition of Salesforce Summit Partner Cloud Analogy aims to integrate generative AI with CRM tools, expanding its ...

Salesforce launched Agentforce on Help in October 2024 to set the standard for world-class, agentic service. This AI-powered assistant supports customers directly on the Salesforce Help site, ...