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Salesforce Inc. is targeting retailers with its latest artificial intelligence innovations announced today, including a ...

Salesforce is in a great position to capture a large share of the highly lucrative enterprise "agent" market. Read more on ...

In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s ...

Salesforce's AI suite, Agentforce, launched in 2024, enhances efficiency and customer satisfaction. Learn why we rate CRM ...

OpenTable is increasingly embracing the use of artificial intelligence agents to bolster productivity and take repetitive ...

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Salesforce has unveiled two AI-powered innovations for retailers: Agentforce for Retail and Retail Cloud with Modern POS.

Agentforce digital labor platform includes new pre-built Agentforce skills for retailers that assist with tasks across order management, guided shopping, appointment scheduling, and loyalty programs ...

It’s well positioned to deploy a radical new ‘agents’ tool, and it’s not shy about how that technology will replace jobs.

Salesforce's Agentforce and Commerce Cloud solutions will enhance SharkNinja's customer service and global expansion efforts.

Online sales grew as more consumers found items on TikTok, Instagram and with aid from AI agents, though large numbers of ...