WebRTC delivers the next level of customer experience – bringing together the brand intimacy of one-to-one interactions with the efficiency of online services. Some readers may recall the 1980s ...

Here's my story on choosing a VoIP protocol stack. At a healthcare communications company I've been working with, we recently had a debate over the best way to build a mobile voice/video ...

At this year’s Streaming Media East in New York, a keynote delivered by Netflix’s Chris Fetner and a panel of creatives and tech engineers working on original productions introduced me to the ...

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