Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a ...

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, ...

Cooler Screens shut down access to hundreds of the digitized fridge doors, which Walgreens claims affected sales.

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.

Despite efforts to prevent retail theft, Walgreens reported a 32% in "shrink," or a loss of inventory that can’t be accounted ...

The policy of locking up items at big stores was supposed to curb shoplifting in the U.S. in the wake of the pandemic.

Walgreens has finally figured out what most people already knew: When you lock up all the products, people will buy fewer ...

Walgreens and other retailers have had to combat so-called "retail shrink," or the loss of inventory from causes other than sales, Wentworth noted. The company took steps to secure more products ...