Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

Shoppers can’t stand when toothpaste, deodorant and other items are locked up behind glass display cabinets at stores.

Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a ...

Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, ...

Timothy Wentworth, the CEO of Walgreens' parent company, Walgreens Boots Alliance, said during a recent earnings call that ...

Cooler Screens shut down access to hundreds of the digitized fridge doors, which Walgreens claims affected sales.

After a tough year for Walgreens investors in 2024, could the stock be poised for a rebound in 2025? Analysts have remained ...

It’s also cheaper for them to lock up products than add more employees, security and other major investments that may limit theft but make the store unprofitable to operate. A Walgreens ...

Walgreens and other retailers have had to combat so-called "retail shrink," or the loss of inventory from causes other than sales, Wentworth noted. The company took steps to secure more products ...

The policy of locking up items at big stores was supposed to curb shoplifting in the U.S. in the wake of the pandemic.

Walgreens is looking at "creative things" to stop theft without resorting to locking up products, Wentworth said, but he didn't "have anything magnificent to share" yet. Walgreens and other ...