This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and ...

Recent announcements from Google and Microsoft highlight a slough of new AI capabilities for their search tools.

Google last week announced it was " Expanding AI Overviews and Introducing AI Mode ." ...

Anywhere365, a global provider of cloud-based contact centre and dialogue management solutions, has announced that through its long-term relationship with Microsoft, it will be ...

Microsoft used its expensive partnership with OpenAI to leverage advanced AI in coding, search and just about everywhere else ...

Anywhere365 will integrate Microsoft’s new Teams Phone Extensibility for Dialogue Cloud (pictured) into its contact centre platform. The integration – which will be generally available by the end of ...

In recent years, the global economic landscape has been reshaped by significant geopolitical actions, notably the trade tariffs imposed during ...

As the technology landscape continues to evolve at a breakneck pace, no sector garners more attention and excitement than Artificial ...

AI isn't a silver bullet just yet, says Google DeepMind co-founder Sir Demis Hassabis, but that may change in the next decade. He spells out some of the real-world challenges to overcome.

Textron Aviation saw a fit with generative AI to ... data into a cognitive search location for TAMI to read. “TAMI quickly digests all of that data with accurate, concise answers for our AMTs,” says ...

How Agentic AI is revolutionising the contact centre - Jurgan Hekkink, Head of Product Marketing, Anywhere365 explains ...