Marc Benioff says Salesforce’s 9,000 A.I. agents now match humans in output and will transform hiring across industries.

Marc Benioff has made Salesforce 'Customer Zero' in exemplifying the Digital Labor concept. Here's how it's working in ...

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Fred Smith is of course a giant in the history of American business. His vision and daring revolutionized global commerce and ...

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Marc Benioff says Salesforce AI handles customer conversations with 93% accuracy, even with big companies like Disney.

Salesforce CEO Marc Benioff says up to 50% of the work in key departments is being done by AI. So what's that mean for up to ...

Salesforce is among a number of companies slashing jobs and going all in on artificial intelligence, according to CEO Marc ...

Microsoft (MSFT) saved more than $500M last year in its call center thanks to artificial intelligence tools, according to Bloomberg.

In an interview with Bloomberg, Benioff (pictured) said AI agents are now performing as much as 30% to 50% of all the work at ...

Recently, Benioff made a startling claim: Between 30% and 50% of the work at Salesforce is now down via AI. While that's an ...

Marc Benioff said AI at Salesforce achieves 93% accuracy in customer interactions. We're in the midst of a "digital labor revolution," potentially worth trillions, Benioff says.