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WMATA's new bus system aims to improve frequency and reliability, but some riders experience confusion and frustration in navigating new routes.

Since Metro Transit opened the Gold Line in March, Fred LaPlant has been taking the new rapid bus line to his job as a lab manager at Solventum on the 3M campus in Maplewood a couple of times a week.

The federal grant will provide improvements along the 18-mile bus route between Glendale's Bayshore Mall and the IKEA in Oak Creek along 27th Street ...