Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Amazon is no longer accepting new customers for Chime ahead of ending support for the video conferencing service in 2026.

Even though the pandemic forced us all to get more comfortable online, virtual communication can still be awkward. Apps like ...

Microsoft Teams "add emoji" In a Microsoft 365 roadmap post, the company noted the addition will give users more ...

Reuters, the news and media division of Thomson Reuters, is the world’s largest multimedia news provider, reaching billions ...

Microsoft is looking into a potential change in how the company sells Office and Teams in a single package to appease ...

The company faces a separate probe from a French antitrust watchdog over allegations of degrading search results when smaller ...

Microsoft is considering price adjustments for Office with Teams. With a higher price, the company could prevent the threat ...