Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, ...

Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a ...

Walgreens' strategy of locking up merchandise — from deodorants to bags of M&M's — to deter theft has backfired, according to ...

Many consumers are using the news as an opportunity to air out their grievances about their Walgreens shopping experiences.

Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a ...

Walgreens improving pharmacy business and comments from the company’s CEO are convincing Wall Street that the drugstore won't ...

Walgreens plans to close 1,200 stores over three years. After 70 closed September to November 2024, 450 more will close in ...

Walgreens CEO Tim Wentworth said the company is taking "creative" steps to address shrink, which remains a challenge for its ...

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.

"When you lock things up … you don't sell as many of them," Tim Wentworth said during the company's latest earnings call.

The policy of locking up items at big stores was supposed to curb shoplifting in the U.S. in the wake of the pandemic.