"Cash App created the conditions for fraud to proliferate on its popular ... The company also said it uses a number of means to support customers and ensure they are protected while using Cash ...

The CFPB found that Block failed to properly investigate unauthorized transactions and deprived users of meaningful customer support, putting millions of accounts at risk. "Cash App created the ...

Cash App's parent, Block Inc., settled two regulatory actions, one with the Consumer Financial Protection Bureau and another with state agencies.

Cash App users who were victims of fraud may have money coming their way ... customers from unauthorized transfers and its customer support phone line. The CFPB ordered Block to update its ...

"Cash App created the conditions for fraud to proliferate on its popular ... The company also said it uses a number of means to support customers and ensure they are protected while using Cash ...

“State regulators found Block was not in compliance with certain requirements, creating the potential that its services could be used to support ... fraud on the platform. Cash App is also ...

Cash App's investigations of fraud and unauthorized transactions were "woefully incomplete ... for many years the number did not connect consumers "to customer support of any type." Instead, the CFPB ...

"Cash App created the conditions for fraud to proliferate on its popular ... like never before," and it made investments in customer support and combating scams. "While we strongly disagree ...

Consumers who called with concerns about fraud did not receive customer service of any type when they called. The CFPB order pointed out that Cash App failed to provide live customer support from ...