Every business seems to think that its customers want more AI. Yelp is the latest to add more artificial intelligence tools. The review site has upgraded its Yelp Assistant, an agentic AI chatbot, to ...

Katie Palmer covers telehealth, clinical artificial intelligence, and the health data economy — with an emphasis on the impacts of digital health care for patients, providers, and businesses. You can ...

It might be time to break up with your chatbot. The reasons for moving on—or at least trying a new one—are piling up fast. Companies are constantly releasing new AI models with more powerful ...

While chatbots like Claude and ChatGPT can help narrow the information divide between patients and providers, they can also dispense flawed advice. By Sarah Kwon As chatbots become a fixture in ...

All chatbots are engineered to have a persona or play a character. Fulfilling the character can make bots do bad things. Using a chatbot as the paradigm for AI may have been a mistake. Chatbots such ...

“I hate AI customer service chatbots,” Carmen Smith of Campo, California, told CNBC. She’s not alone. Nearly one in five consumers who’ve used AI for customer service saw no benefit from the ...

Teachers already struggle to manage divisive classroom conversations. Artificial intelligence tools—notably the chatbots that students use—may make the problem worse. AI chatbots’ tendency to flatter ...

Anthropic added a new feature to Claude that gives the chatbot the capability to create interactive visuals directly in the chat, featuring elements such as charts, diagrams, and more. This latest ...

Influencer app LTK is rolling out a new AI chatbot powered by its creators' content — and OpenAI. Users can get shopping advice from the bot, and discover relevant posts and creators to follow.

The first time Alesandra Madison’s husband incorporated AI into their relationship was in late 2024. She’d forgotten to do her “nightly kneeling ritual,” and he asked ChatGPT how to properly ...

Apple’s long-awaited Siri revamp could turn the smart assistant into a chatbot more akin to ChatGPT, according to a report from Bloomberg’s Mark Gurman. His sources say that the Siri chatbot, which ...

Jan 21 (Reuters) - Apple (AAPL.O), opens new tab plans to revamp Siri later this year by turning the digital assistant into the company's first artificial intelligence chatbot, Bloomberg News reported ...