Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

"AI is not destiny. We must choose wisely. We must design intentionally. And we must keep humans at the centre of this ...

Salesforce Inc. (NYSE:CRM) is one of the 11 best debt-free stocks to invest in right now. In a sign of strong traction, the ...

We came across a bullish thesis on Salesforce on Summit Stocks’s Substack. As of 1st July, Salesforce’s share was trading at ...

Marc Benioff has made Salesforce 'Customer Zero' in exemplifying the Digital Labor concept. Here's how it's working in ...

Like many other AI agents -- an often more capable and autonomous assistant, compared to a chatbot -- Zoom's newly upgraded ...

The development from on-premises software to SaaS was a game-changer, but AI agents are writing the next chapter in the story ...

Natterbox, the AI-powered contact center provider, today launches AI Assistants and AI Agents – part of its dynamic AI ...

AI at Microsoft saves $500M in call centers, boosting efficiency and customer satisfaction. Discover how AI is transforming ...

Marc Benioff says Salesforce’s 9,000 A.I. agents now match humans in output and will transform hiring across industries.

The retail transformation sees AGL switching its customer relationship management system from SAP to Salesforce, and adopting ...

The article " 3 Cloud Software Leaders Positioned for AI Upside " first appeared on MarketBeat.