Zendesk’s AI-first approach aims to resolve 80% of customer issues automatically, while changing pricing, voice support, and internal operations.

AI at Microsoft saves $500M in call centers, boosting efficiency and customer satisfaction. Discover how AI is transforming ...

Amazon Web Services (AWS) is set to launch its AI agent marketplace next week, partnering with AI firm Anthropic in a direct ...

C3.ai has carved out a unique position as a pure-play enterprise AI platform company. It doesn't build flashy consumer chatbots. Instead, it helps large organizations deploy AI across real-world ...

Salesforce launched Agentforce on Help in October 2024 to set the standard for world-class, agentic service. This AI-powered assistant supports customers directly on the Salesforce Help site, ...

Australian CEOs aren’t admitting it, but the first to go are in HR, finance – and in the industry that created the technology ...

News: Cognizant launches Agent Foundry to help enterprises design, deploy, and scale AI agents across workflows, enabling ...

Salesforce Inc. (NYSE:CRM) is one of the 11 best debt-free stocks to invest in right now. In a sign of strong traction, the ...

We came across a bullish thesis on Salesforce on Summit Stocks’s Substack. As of 1st July, Salesforce’s share was trading at ...