The software giant is among a number of companies slashing jobs and going all in on artificial intelligence. Salesforce CEO ...

Salesforce CEO Marc Benioff states AI does up to 50% of the company's workload, reshaping the workforce and business model.

Salesforce CEO Marc Benioff says that artificial intelligence is handling between 30% and 50% of the company's workload.

Salesforce is using AI for up to 50% of its workload, and its AI product is 93% accurate, says CEO Marc Benioff. Jennifer Mattson . Thu, Jun 26, 2025, 11:30 AM 3 min read.

Salesforce CEO Marc Benioff announced up to 50% of his company’s workload is now being handled by artificial intelligence.

Benioff: AI performs 30–50 % of Salesforce’s workload via Agent Force digital agents, already live with 5,000 customers.

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Benioff concedes that Salesforce’s in-house models are not perfect, but they run at 93% accuracy. Gartner predicts that over 40% of “agentic AI” projects will be canceled by the end of 2027.

Salesforce CEO Marc Benioff asserts that AI now handles 30% to 50% of the company's workload, impacting software engineering and customer service. Thi ...

Salesforce CEO Marc Benioff highlights AI's growing role, revealing AI agents now handle 30-50% of Salesforce's workload, impacting software engineering and customer service.

Among these optimists are education platform ClassDojo, online course provider Coursera and software company Salesforce—three of this year's AI Impact Awards recipients.