"AI is not destiny. We must choose wisely. We must design intentionally. And we must keep humans at the centre of this ...

Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

Discover how Agentforce 3 and AI are creating an augmented workforce where humans and machines unlock new potential together.

Salesforce also wants to cut staff in other areas. Benioff spoke of needing fewer support specialists in the future because the provider has inserted an AI agent layer into its support processes.

MIT economist David Autor warns that AI could devalue skills, leading to a 'Mad Max' labor market with concentrated wealth ...

While 45 percent of hiring managers say AI will have a positive impact on employment rates, 32 percent expect a negative impact (Source: Salesforce Workforce Development Survey, May 2017).

For this special report, “The Future of Workforce Development,” Salesforce Research surveyed 750 hiring managers to discover: How emerging technologies, including those powered by artificial ...

Customers can now access Playvox's leading-edge workforce engagement solutions on Salesforce AppExchange SUNNYVALE, Calif., Jan. 9, 2023 /PRNewswire/ -- Playvox, one of the leading providers of ...

--Salesforce, the global leader in CRM, today introduced Service Cloud Workforce Engagement, a new dynamic workforce planning product that will help service leaders organize their entire workforce ...

For this special report, “The Future of Workforce Development,” Salesforce Research surveyed 750 hiring managers to discover: How emerging technologies, including those powered by artificial ...