Frontier Airlines received the most customer complaints for the third year in a row, as complaints against US airlines ...

If flights are cut amid a strong demand for air travel, passengers may face "extra-crowded" airports and "connection-busting ...

From delays to lost luggage, concerns about safety and air traffic control, travel has recently faced some turbulent times. A ...

My frustrations were very high today with United Airlines customer service until Alex ** took charge of the situation and showed me that the customer experience still matters and he proved that today.

CIO Jason Birnbaum explains how years of strategic data investments have positioned United to use gen AI for faster decision-making in both customer communications and internal operations.

Overall, United's three MileagePlus changes won't change the program's core value proposition, but they certainly will sting.

A consumer-focused report from Colorado Public Interest Research Group (CoPIRG) highlights which airlines end up with the ...

Travel and Insurance experts at AAA project that more than 45 million people will travel at least 50 miles from home over the Memorial Day holiday weekend.

See reviews below to learn more or submit your own review. Frontier Airlines is an airline founded in 1994 that provides low-cost air travel across the United States and select international ...

United launched its nonstop route from Newark Liberty International Airport (EWR) to Palermo Falcone Borsellino Airport (PMO) ...

Air Canada and WestJet are showing signs of improving customer satisfaction, yet continue to rank near the bottom of the list ...