Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with ...

In a competitive and evolving time for GovCon, Unanet VP Kim Koster relays how AI and other awareness tactics can strengthen ...

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM ...

Learn how to build a powerful customer relationship management (CRM) strategy tailored for Ugandan SMEs. Discover tools, tips ...

Today’s CRMs do more than store information. They generate momentum. When enhanced by AI, a CRM system becomes a strategic operating system—one that can: • Streamline workflows and reduce manual input ...

In this episode of “At Your Convenience,” CSP Editor Rachel Gignac talks with Brian Ferguson, chief marketing officer at EG America, Westborough, Massachusetts. Ferguson talks about EG's loyalty ...

It comes down to revising your approaches and insisting on clear pricing, shared accountability, and measurable value and investing into a CRM that can evolve with you and the market ...

The end of the earnings season is always a good time to take a step back and see who shined (and who not so much). Let’s take a look at how vertical software stocks fared in Q1, starting with nCino ...

Over the next decade, large enterprises must embrace AI or risk being overtaken by competitors who successfully integrate these capabilities. I believe the most significant transformation won't be in ...

When customers feel like they belong, relationships deepen, engagement increases and long-term value follows. Engagement is ...

The invisible revolution in HVAC operations has begun. The contractors who embrace it will discover that growth no longer ...