The way we communicate has changed dramatically in recent years, with businesses and individuals moving from traditional email to ...

Dovetail is the leading AI-first customer insights hub for businesses, transforming how organizations understand their customers. From user feedback and customer interviews to support tickets and ...

Three founders who built out one of the bigger startups in risk management are scaling a new company to take on another pain ...

Amazon is no longer accepting new customers for Chime ahead of ending support for the video conferencing service in 2026.

Perhaps more interesting in this still-formative moment is an analysis of where AI is surfacing at a practical level inside ...

A policy at Washington state agencies allowed Microsoft Teams messages between staffers to be automatically deleted after seven days.

Reuters, the news and media division of Thomson Reuters, is the world’s largest multimedia news provider, reaching billions ...

Also: Slack has new accessibility tools, a search engine site lists the best plugins, Microsoft is adding social media to ...

Whether you're an entrepreneur, freelancer, or corporate professional, mastering modern networking and collaboration ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...