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Aberdeen Strategy & Research, a division of SWZD, has over three decades of extensive experience in independent and credible market research that helps illuminate market realities …
About Us - Aberdeen Strategy & Research
Aberdeen Strategy & Research, a division of Spiceworks Ziff Davis (SWZD), illuminates B2B market realities through unbiased, credible research to inspire critical thinking and ignite data …
Onboarding For Success - Aberdeen Strategy & Research
Apr 4, 2016 · Aberdeen Strategy & Research, a division of Spiceworks Ziff Davis, with over three decades of experience in independent, credible market research, helps illuminate market …
Perfecting the Onboarding Funnel - Aberdeen Strategy & Research
Sep 22, 2016 · The Aberdeen report, “Welcome to the 21st Century, Onboarding!” takes a deep dive into this idea, but here we provide the ideal timeline, content and features of the perfect …
Fully Automated Contact Center: Myth or Reality? - Aberdeen …
Oct 19, 2020 · Results from Aberdeen’s October 2020 AI in the Contact Center survey determined that firms using automation capabilities do indeed improve their CX results while …
Industry 4.0 and Industrial IoT in Manufacturing: A Sneak Peek
Mar 31, 2017 · Aberdeen Group data supports that the core technology comprising Industry 4.0 has a bright (and productive) future in manufacturing. Do you know which specific companies …
Customer Experience Trends 2018 – Part 3 - Aberdeen Strategy
Feb 1, 2018 · Omer Minkara is the Vice President, Principal Analyst at Aberdeen, researching Best-in-Class practices and emerging trends in the technologies and business processes used …
Research Insights - Aberdeen Strategy & Research
Aberdeen Strategy & Research, a division of Spiceworks Ziff Davis, with over three decades of experience in independent, credible market research, helps illuminate market realities and …
Personalizing the Customer Experience Through Data - Aberdeen …
May 21, 2019 · Aberdeen Strategy & Research, a division of Spiceworks Ziff Davis, with over three decades of experience in independent, credible market research, helps illuminate market …
Why do B2B Buyers Struggle? The Answer is in the Data
Apr 24, 2019 · Findings from Aberdeen & PJA’s 2018 B2B Buyers Survey. Get inside the heads of buyers as they gear up to make a purchase and see what it takes to stand out as a vendor.