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  1. Battle.net app requires authenticator to log in but can't access ...

    Nov 24, 2024 · Just came back after a few years away and am dealing with the authenticator now being in the battle.net app instead of a separate app. I have everything set up and can log into the game …

  2. Recently replaced phone. Unable to log into authenticator

    Nov 7, 2024 · A problem arose after my brother used my Battle.net launcher on my computer to play his characters for a day to earn some of the sweet anniversary rewards. When I tried to log back in, I …

  3. How to remove old authenticator from account - Customer Support

    Jan 10, 2025 · As Kozzae mentioned having the Authenticator and SMS Protect (phone notifications) gives you the extra bag slots. You appear to have both on your account. In order to remove the …

  4. "Hmm.. Something Went Wrong" on battle.net app authenticator

    Nov 1, 2025 · Happens every time I try to enable the authenticator in the Battle.net app. No explanation, it just says [UNKNOWN] at the bottom of the screen and gives me no information about how to fix it, …

  5. Authenticator Mobile App Migration Deadline Approaching

    Nov 29, 2023 · Battle.net Mobile App: Android | iOS If the Authenticator is not migrated to the Battle.net Mobile App by January 5, 2024, you may need to contact Customer Support in order to login when …

  6. The "NEW" authenticator/log in not working? - Diablo IV Forums

    Dec 18, 2023 · Battle.net Mobile App: Android | iOS If the Authenticator is not migrated to the Battle.net Mobile App by January 5, 2024, you may need to contact Customer Support in order to login when …

  7. Authenticator broken. Can't login - World of Warcraft Forums

    Jul 30, 2023 · I can’t SMS recover anything as the # in my battle.net account is attached to an old phone out of service only connected to WiFi. Mine did send an SMS code during the install and setup of the …

  8. Can't log into account because of old phone number (resolved

    Aug 7, 2024 · Heads Up : There’s been some changes to the authenticator effective 5 Jan 2024… see the following: Blizzard Support Battle.net Authenticator Information on the Battle.net Authenticator …

  9. Authenticator is dead - Customer Support - World of Warcraft Forums

    Jun 3, 2024 · I bought a physical authenticator back in 2008 or 2009 and it stopped working. I can’t find a way to fill out a ticket because every time I try to log into customer support it asks for the …

  10. Can I change the battery in my authenticator when it dies?

    Jan 11, 2024 · Battle.net Mobile App: Android | iOS If the Authenticator is not migrated to the Battle.net Mobile App by January 5, 2024, you may need to contact Customer Support in order to login when …