Interactive voice response - Wikipedia
Interactive Voice Response (IVR) systems are automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. They operate using …
What Is IVR (Interactive Voice Response) & How Does It Work?
Nov 2, 2024 · Interactive voice response (IVR) is a technology included in today’s leading voice-over-internet-protocol (VoIP) solutions that greets and acts on information it collects from callers.
What Is IVR? - Interactive Voice Response Explained - AWS
Interactive voice response (IVR) is an automated phone system that allows your customers to choose from voice menu options and interact using voice and number pads. When customers …
What is interactive voice response (IVR)? - IBM
Interactive voice response (IVR) is an automated telephone system technology that enables callers to receive, provide information or make requests by using voice or menu inputs. It …
What is IVR and how does it work? | Zoom
Nov 4, 2025 · If you’ve ever called customer service and encountered an automated voice guiding you through menu options, you’ve used interactive voice response (IVR). IVR technology …
How to Utilize IVR (Interactive Voice Response) and Key Benefits …
4 days ago · This article thoroughly explains what IVR (Interactive Voice Response) is. We'll cover the underlying mechanisms and the knowledge needed before implementing a system. We'll …
What is Interactive Voice Response (IVR) & How It Works
4 days ago · What Is an Interactive Voice Response (IVR)? An Interactive Voice Response (IVR) is a phone system feature that lets callers interact with a company’s automated menu using …
What is interactive voice response (IVR)? A complete guide
Aug 11, 2025 · Learn what IVR (interactive voice response) is and how it enables 24/7 self-service, routes calls more efficiently, and improves customer support.
What is interactive voice response (IVR)? - TechTarget
Feb 4, 2025 · Interactive voice response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients.
What Is Interactive Voice Response (IVR)? Guide 2025.
Sep 30, 2025 · Interactive Voice Response (IVR) is an automated phone system that lets callers use voice or keypad inputs to access menus, gather info, and route calls.