Oct 14, 2025 · Select the type of troubleshooting you want to do, then select Run the troubleshooter. Allow the troubleshooter to run and then answer any questions on the screen.

After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. If one of these resolves your problem, close the app and continue working.

Learn how to change the video playback settings for apps that use the video platform that's built in to Windows.

Click Details. If the Video Compression option is selected, it may not be installed properly, and needs to be removed. Follow these steps: Clear the check box for this option, and then click …

Run Windows Media Player troubleshooter: Windows has built-in troubleshooters that can automatically fix common problems. Click the button below to run the Windows Media player …

Oct 14, 2025 · Select the type of troubleshooting you want to do, then select Run the troubleshooter. Allow the troubleshooter to run and then answer any questions on the screen.

After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. If one of these resolves your problem, close the app and continue working.

If you are using a Windows 10 device, start by running the automated camera troubleshooter in the Get Help app. It will automatically run diagnostics and attempt to fix most camera problems.

Select Start > Settings > Apps > Apps & features. Apps & features in Settings Select the app you want to fix. Select Advanced options under the name of the app (some apps don't have this …

Click Details. If the Video Compression option is selected, it may not be installed properly, and needs to be removed. Follow these steps: Clear the check box for this option, and then click …