DOCUMENTATION LIBRARY Welcome! In this library you'll find product, service, and solution information from getting started to troubleshooting. Log in to personalize your library, share …

Poly Lens Desktop Get the most out of your Poly devices and enhance your collaboration experience with the Poly Lens Desktop app.

Factory Installed Certificates A factory installed certificate is installed at time of manufacture at the Polycom manufacturing facility. Factory installation of certificates was initiated in late 2009 and …

The Polycom BToE Connector application is available for download on the Polycom Support website. For instructions on how to install the application, see Connecting Polycom VVX …

To register with the Polycom Community, create a Polycom online account. When logged in, you can access Polycom support personnel and participate in developer and support forums to find …

Polycom strives to support any system that is standards-compliant and investigates reports of Polycom systems that aren’t interoperable with other vendor systems.

The Polycom Document Library provides support documentation for active products, services, and solutions. The documentation displays in responsive HTML5 format so that you can easily …

The following table lists Polycom products and the third-party products that use standard, open protocols and Polycom expects these products to be compatible with this release.

Poly recommends that you upgrade existing BToE and Polycom Desktop Connector (PDC) applications to the latest version starting with Poly UC Software 6.4.0. If you update your BToE …

Update Device Software The device software must be at a minimal level to register with Poly Lens. To see the minimum software levels see Supported Devices. To Manually Update …