Salesforce CRM brings together all your data onto one integrated platform that unites your sales, service, marketing, commerce, and IT teams with a single, shared view of your customer.

Customer relationship management software like Salesforce CRM can give you a clear, unified customer profile — a single, simple, secure, and customizable dashboard with a customer’s purchase history, order status, outstanding customer service issues, and more.

Salesforce is the world’s leading customer relationship management technology (What is CRM?), helping you build and improve your customer relationships. In 1999 we pioneered cloud-based CRM, and today we’re helping organizations of all sizes …

Start simply with Starter Suite, the all-in-one CRM for small business. Then scale endlessly with autonomous AI agents, unified data, and CRM apps together on one integrated platform. And connect with customers in a whole new way.

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Start simply with Starter Suite, the all-in-one CRM for small business. Then scale endlessly with autonomous AI agents, unified data, and CRM apps together on one integrated platform. And connect with customers in a whole new way.

Learn how Salesforce CRM, powered by the trusted Einstein 1 platform, helps everyone at your company be more productive and grow customer loyalty.

A CRM system allows businesses to manage customer and prospect relationships with data. You can store, track, and analyse customer and prospect information in one central location, including contact and account information, sales opportunities, service cases, and marketing campaigns.

CRM Analytics (formerly Einstein Analytics and Tableau CRM) is the native analytics experience for your Salesforce CRM. As a Salesforce user, it provides you with AI-powered, actionable insights in your flow of work, empowering you answer questions, predict outcomes, get recommendations, and seamlessly act from the point of insight.

Salesforce is the #1 AI CRM, helping humans with agents drive customer success together on one integrated platform. Our best-in-class CRM apps help you create a 360-degree view of your customer across sales, service, marketing, commerce, IT, and data departments with shared, easy-to-understand data.