Home - Centre for Sustainable Energy
Bringing people together to transform our energy system and tackle the climate emergency. Energy advice to help save money on your bills and improve your home. Our research supports better energy policies and more effective action to cut carbon emissions and fuel poverty. We support local communities to tackle the climate emergency and make the ...
What is retrofit? - Centre for Sustainable Energy
Retrofit refers to any improvement work on an existing building to improve its energy efficiency, making them easier to heat, able to retain that heat for longer, and replacing fossil fuels with renewable energy. Retrofitted homes are better protected against energy price increases as they can generate their own energy and are improved so they ...
How do I make a complaint to my energy supplier?
The website is the fastest way to register the dispute, but you can also do this by phone (0330 440 1624), email ([email protected]) or post (Energy Ombudsman, P.O. Box 966, Warrington, WA4 9DF). You can request a translator or advocate if required.
Night storage heaters - Centre for Sustainable Energy
Night storage heaters mean you can take advantage of lower off-peak electricity rates to heat your home. They are designed to work with Economy 7, an electricity tariff where night-time electricity is much cheaper (typically about a third of the price) – but day-time electricity is more expensive. Storage heaters have a set of simple controls.
Reading your gas or electricity meter - Centre for Sustainable Energy
Electricity meters measure in kilowatt hours (kWh) and it will say this after the numbers. Read the first five numbers, and ignore the red number if your meter has one. The meter below reads 17319. If you are on Economy 7 your electricity meter will display two readings. One is for on-peak hours (which could be marked as ‘normal’ or ‘day ...
Understanding your gas or electricity bill - Centre for Sustainable …
1 Account or customer number. This is unique to you, and you’ll need it when you contact your supplier. 2 Bill date and bill period. The bill date is when the bill or statement was sent out. The bill period is the date range that the bill or statement relates to. 3 Balance on last statement.
Dimplex Quantum night storage heaters - Centre for Sustainable …
Quantum heaters are better insulated than older types of night storage heater, meaning less heat escapes when it isn’t needed. They also respond to seasonal temperature changes and ‘learn’ how much heat to store. Thanks to these improvements, the running costs of quantum heaters are around 27% lower than. Firstly, make sure that both ...
Warm and Safe Wiltshire - Centre for Sustainable Energy
Warm & Safe Wiltshire was set up by Wiltshire Council, Swindon Borough Council and the Centre for Sustainable Energy (CSE) with the aim of ensuring that residents of the county live in warm, affordable and healthy homes, free from the threat of fuel poverty. We are grateful for the funding and support this important programme has received from ...
Energy saving myths - Centre for Sustainable Energy
Our specialist energy advisors tackle some common energy-saving myths…. It’s better to leave the hot water heater on all the time, rather than turning it on and off. This is a very common energy saving . But in fact, you really don’t need to be heating your water all the time. Your immersion heater or boiler will heat up hot water which ...
How much electricity am I using? - Centre for Sustainable Energy
So let’s say you have a 500W (0.5 kW) dehumidifier and you run it for a whole day (24 hours). It will use 12kWh of electricity (e.g. half a kilowatt every hour). Electricity now costs around 34p per unit, so multiply 12kWh by 34p and you get a grand total of 408p, or £4.08.