Build end-to-end self-service portals quickly and smoothly with an easy-to-use, modular UI. Create and configure engaging and robust self-service experiences with a user-friendly interface. Deliver a unified, multi-department portal to keep employees engaged, productive, and informed.

A self-service portal is a website that acts as a searchable database for self-service resources. Users can find information, search solutions, and—when necessary—reach out for further support. ... making CSM the gold standard in customer self-service. See how ServiceNow can transform the customer self-service experience.

Service Portal is a framework in ServiceNow that allows organizations to create self-service experiences for users. It leverages modern web technologies like AngularJS and Bootstrap to build responsive and visually appealing interfaces.

ServiceNow’s service portal provides rich out of the box self-service capabilities, include guided process-based customer experiences. And Engagement Messenger delivers low- and no-code configuration to enable self-service on third party or mobile web sites.

The Now Support portal is your launchpad to access self-help, get technical support, and manage your ServiceNow instances. Log in to manage upgrades, follow changes, view knowledge content, and more. Formerly HI portal.

Empower your customers and employees with intuitive, unified, and mobile-friendly self-service experiences.

The portal provides out-of-the-box self-service capabilities for customers to search for information or request assistance from a customer service agent. Customers can search knowledge articles, engage with the community, create and manage cases, view products, initiate a chat with a chatbot or customer service agent and view publications.

The Now Support portal is your launchpad to access self-help, get technical support, and manage your ServiceNow instances. Log in to manage upgrades, follow changes, view knowledge content, and more. Formerly HI portal.

A portal is a ServiceNow user interface (UI), built using the Service Portal framework, which provides an alternative user experience to the standard UI. It is an intuitive way for users to interact with the underlying Now Platform using a minimum number of clicks from any device: desktop, tablet, or smartphone.

Sep 18, 2024 · What Are Self-Service Portals in ServiceNow ITSM? A self-service portal is a centralized platform that allows users—whether employees or customers—to solve common IT issues, request services,...