IT Service Management (ITSM) aligns with ITIL standards to manage access and availability of services, fulfill service requests, and streamline services.

ITSM describes the management of end-to-end IT service delivery to meet business goals, including the creation, delivery, and support of IT services.

Enhance digital transformation with ServiceNow IT Service Management. Consolidate tools, streamline workflows, and improve employee experiences.

ServiceNow Service Level Management (SLM) is an IT platform capability for managing service commitments between IT, service providers, and customers.

IT Service Management Transform service management to boost productivity and maximize ROI. Workflow Data Fabric Power all your workflows, AI, and analytics with real-time data. Customer Service Management Deliver great customer service while reducing costs.

ServiceNow IT Service Management (ITSM) intelligently delivers resilient IT services on one AI platform for business transformation, helping IT organizations:

Customer Service Management Deliver great customer service while reducing costs. Field Service Management Reduce field service costs and increase operational efficiency. Manufacturing Commercial Operations Automate workflows to improve revenue and lower costs for your manufacturing business.

Dec 30, 2019 · IT Service Management (or ITSM) is a shared service that provides a cost-effective, reliable, scalable, secure, feature-rich software tool that can be used by state agencies to manage Incidents, requests, problems, and changes in support of …

ServiceNow Service Level Management (SLM) is an IT platform capability for managing service commitments between IT, service providers and customers.

Customer Service Management Deliver great customer service while reducing costs. Field Service Management Reduce field service costs and increase operational efficiency. Manufacturing Commercial Operations Automate workflows to improve revenue and lower costs for your manufacturing business.