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CSE supports people and organisations to tackle the climate emergency and end cold homes. Our free energy advice changes lives.
What is retrofit? - Centre for Sustainable Energy
In the UK we are facing two big problems, rising energy prices and the urgent need to reduce carbon emissions if we’re to reach net-zero by 2050.
How do I make a complaint to my energy supplier?
Priority Services Register. It is important to tell your supplier if anyone in your home could be considered vulnerable – for example if they have physical or mental health issues, if they are …
Funding energy improvements in community buildings
Explore your funding options for making energy efficiency improvements to your community building, village hall, school or church.
Warm and Safe Wiltshire - Centre for Sustainable Energy
Surviving Winter Grant. This is a one-off payment of £200 to help with heating and electricity costs. This grant is for people of pensionable age and people with health conditions who …
Understanding your gas or electricity bill - Centre for Sustainable …
Paperless billing. Some suppliers offer a discount to customers who manage their bills online and stop receiving paper bills in the post (though this hasn’t been available while the government’s …
Reading your gas or electricity meter - Centre for Sustainable Energy
It's useful to know how to read your gas or electricity meter, this page tells you how. Then you'll only pay for what you’ve actually used
Taking part in the Demand Flexibility Service
Earning rewards. The rewards you earn are based on how much electricity you normally use at peak times, and how much you can reduce this during a DFS event – the window of time your …
Mechanical ventilation with heat recovery - Centre for Sustainable …
Mechanical ventilation with heat recovery is a whole-house ventilation system that extracts damp air and draws in fresh air from outside
How much electricity am I using? - Centre for Sustainable Energy
Electricity is sold by the kilowatt-hour (kWh) – usually referred to as ‘units’ on your electricity bill. You can work out how much an appliance costs to run by multiplying its wattage by the …