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1:13
YouTube
Clootrack
What Is Customer Perception? Why is Customer Perception important?
Customer collects information about a product and interprets the information to make a meaningful image about a particular product. This is called as customer perception. When a customer sees advertisements, promotions, customer reviews, social media feedback, etc. relating to a product, they develop an impression about the product.
8.7K views
Dec 28, 2020
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