Do you steer clear of difficult conversations because you’re worried about potential conflict? Here are the steps I use to make them more approachable. For more career-building communication skills, check out The Optimism Library: https://getinspired.cc/4ilwQXm | Simon Sinek

We've all avoided having difficult conversations with partners, friends, family and co-workers at one time or another. Here, Mary Hoang, psychologist, and author of ‘Darkness is Golden’, explains how we can turn an uncomfortable exchange to a positive and fruitful experience. | ABC Australia

“Tell me about a time you had to handle a difficult customer” is a common behavioral interview question. Use the STAR method to structure your answer and show how you handled the challenge, solved the problem, and stayed professional under pressure. 👀 More interview tips on our profile! #interviewquestions #interviewtips #jobinterview #starmethod #interviewprep | Resume Genius