Meet Corporal Jill Swann, who leads a crisis negotiation team on Vancouver Island. Crisis negotiators work as part of the RCMP’s Critical Incident Program, under an incident commander and alongside an Emergency Response Team (ERT). Cpl. Swann majored in fine arts in university, a skill set that the RCMP originally tapped into by having her draw sketches to assist witnesses and victims with visual descriptions of assailants. From there, she trained in areas such as arson investigation, interviewi

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