How to Identify Customer Touchpoints? Types & Examples
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How to Identify Customer Touchpoints? Types & Examples
Identifying the right customer touchpoints is vital to map your customer journey & deliver great support experience. Check out the examples of digital touch points & offline channels
7 viewsMay 6, 2020
Touchpoint Marketing
Most leads don’t ghost you… They just need a different touchpoint 👀 If your dental leads aren’t replying, try this instead ⬇️ 🎙️ Send a voice note People respond to humans, not scripts. A quick voice note builds trust fast. 🎥 Send a personal video A 10–15 sec selfie video instantly stands out in their inbox. 📸 Ask for photos of their smile It turns the convo from “lead” → actual patient and gets them engaged. ⏳ Send a “waiting” GIF Simple, non-pushy, and it reminds them you’re still there. S
0:09
Most leads don’t ghost you… They just need a different touchpoint 👀 If your dental leads aren’t replying, try this instead ⬇️ 🎙️ Send a voice note People respond to humans, not scripts. A quick voice note builds trust fast. 🎥 Send a personal video A 10–15 sec selfie video instantly stands out in their inbox. 📸 Ask for photos of their smile It turns the convo from “lead” → actual patient and gets them engaged. ⏳ Send a “waiting” GIF Simple, non-pushy, and it reminds them you’re still there. S
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