When Customers Attack: How to Handle Abusive Language - Canity
When Customers Attack: How to Handle Abusive Language - Canity
4 months ago
canity.com
There’s no such thing as an “abusive relationship.” I say this daily on repeat. Stop masking who the abuser is. Stop calling victims “accusers.” Stop victim blaming. Words matter. Language matters 💀💣 ✅ LEARN the correct language to use. JOIN my masterclasses Domestic Abuse, Stalking & Honour Based Violence (DASH) Risk Identification, Assessment & Management Model on Oct 29 and 30th. DASH Train the Trainer, Nov 12 and 13. Stalking is on Dec 4. Coercive Control is Dec 10 and 11: http://bit.ly/La
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We often use terms like “toxic relationship” or “abusive relationship” to describe situations where one person is systematically harming another. But this language can blur the truth. It turns abuse into a mutual problem—an issue of “compatibility” or “communication”—rather than a pattern of harm enacted by one person onto another. This is especially dangerous in cases of narcissistic abuse, where manipulation, gaslighting, emotional erosion, and coercive control are often subtle and insidious.
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